Stuba Unveils VIP Perks 
Stuba Unveils VIP Perks 
View from the top: How does a CEO sleep at night?
View from the top: How does a CEO sleep at night?
Stuba End of Year Highlights
Stuba End of Year Highlights
Stuba celebrates biggest ever sales day in UK & Ireland
Stuba celebrates biggest ever sales day in UK & Ireland
DESTINATION OF THE MONTH

San Diego

California
Neighbourhood Gems: Exploring San Diego’s culture through distinctive stays 
Neighbourhood Gems: Exploring San Diego’s culture through distinctive stays 
San Diego Family Fun: Top Hotels near SeaWorld, Legoland, and the San Diego Zoo 
San Diego Family Fun: Top Hotels near SeaWorld, Legoland, and the San Diego Zoo 
Stuba Six: Culinary Chronicles – Indulging in San Diego’s Diverse Food Scene 
Stuba Six: Culinary Chronicles – Indulging in San Diego’s Diverse Food Scene 
Sun, Surf and Stay: Coastal Bliss in San Diego’s Beachfront Hotels 
Sun, Surf and Stay: Coastal Bliss in San Diego’s Beachfront Hotels 

Become a Stuba Star

Our family culture is important to us. If you think you can help us continue our success and would love to join the Stuba family, we’d love to hear from you.

Marketing Assistant
Pune, India
Marketing
Full-time

Reporting to the Head of Marketing, this role will suit an organised individual, who is used to working on multiple projects at any one time. The primary responsibility is to support the marketing department to deliver campaigns aimed at enhancing our online and offline presence across various source markets.

Desired skills, experience, and expectations

  • Experience in whatsapp marketing, ensuring regular, high quality and creative output
  • Experience in email marketing and content creation
  • Strong desire to learn along with professional drive
  • Solid understanding of different marketing techniques
  • Excellent verbal and written communication skills
  • Creative thinker
  • Passion for marketing and its best practices
  • Good interpersonal and communication skills.
  • Able to work in a fast-paced environment with a ‘can do’ and pro-active mindset.
  • Have a good working knowledge of Canva or other similar design software.
  • Knowledge of social media platforms (in particular LinkedIn, Twitter, Instagram and Facebook).
  • Knowledge of WordPress would be desirable but not essential.
  • Proficiency with Microsoft suite.
  • Being a competent video editor would be desirable but not essential.

Key skills and responsibilities

Provide administration support to the marketing department to implement and deliver the marketing plans and ensure the company’s presence on multiple public platforms is on brand including:

  • Source the images required by the marketing department and manage the library of marketing assets.
  • Support the marketing department with daily administration tasks.
  • Support the data cleansing in conjunction with the Head of Marketing and Designer.
  • Assist with email content creation and newsletter upload in conjunction with the Designer.
  • Liaise with Head of Sales, Middle East and India with marketing requirements and feedback weekly.
  • Implement Whatsapp strategy in India and Mena markets. Ensure content is distributed timely and all creatives are in line with current branding.
  • Create monthly Whatsapp report on engagement, posts and recommendations for moving forward.
  • Assist in keeping Mena and India LinkedIn up to date in conjunction with Digital Marketing Executive.
  • Assisting in keeping the Stuba website current and up to date in conjunction with the Digital Marketing Executive.
  • Any other ad hoc marketing tasks that may arise by working closely with the Head of Marketing to deliver efficient communications solutions and projects.
  • Research new online media opportunities that may benefit the business including social media, blogs and forums.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Business Development Managers – Australia x 2
Australia – Victoria and New South Wales
Sales
Full time

Due to growth in the region, we are currently looking for two Business Development Managers in Australia. One will be based in Victoria and the other will be based in New South Wales. You will build strong relationships with clients to grow business and trusted to take the lead, use initiative, help build our brand and help make booking easier for travel agents in each sales area.

Desired skills, experience, and expectations

  • On the road sales experience within the travel industry is preferred
  • Be ambitious, motivated by results, and a hunger to succeed
  • Strong negotiation skills
  • Have a track record of success in developing sales
  • Have strong emotional intelligence & communication skills, positively engaging both up and down line and cross culturally
  • Work to a high standard of detail across all aspects of sales performance
  • Be able to work under pressure and meet targets and deadlines
  • Be able to build close working relationships both internally and externally
  • Work in a fast paced ever changing environment
  • Demonstrate a range of analytical skills to identify business opportunities
  • IT literacy (MS Office, Online booking systems)
  • Good knowledge of retail travel market within Australia

Key skills and responsibilities

  • Be familiar with retail travel agencies and their staff as well as trade distribution within the areas under management
  • Client relationship building through regular interaction – sales visits, telephone calls, webinars
  • Overseeing sales pipeline, both wholesale and retail, ensuring that new business acquisition and existing account development targets are met/exceeded
  • Identify new target accounts within assigned territory
  • Ensure any promotional activity returns a positive ROI in terms of customer engagement and top line sales
  • Accurately report and analyse weekly/monthly/yearly sales reports to our customers and disseminate the required data internally
  • Client relationship building through regular interaction, visits, meetings, webinars
  • Be escalation point for customers from region on all sales related issues internally within Stuba and externally for the customer
  • Carry out ongoing analysis of key competitors, industry and business trends, proactive analysis of trade press, sourcing development leads
  • Build effective communications and relationships with colleagues from other offices and departments
  • Negotiate incentive plans for new or existing key accounts with volume growth potential
  • Representing Stuba at conferences and events
  • Manage the administration of expenses and reporting within a timely manner
  • Support the Head of Sales and other sales team members with any projects or tasks as directed

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Business Development Managers – Australia x 2
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Business Development Manager – Qatar
Doha, Qatar
Sales
Full time

The ideal candidate must be experienced in B2B Travel Sales, with excellent knowledge of Qatar and know the travel agents within the region. We are looking for someone who is highly motivated, organised and creative and welcomes the challenge of acquiring and developing new business by building key customer relationships, identifying new business opportunities and closing business deals. You will be reporting to the Head of Sales for Middle East and India.

Desired skills, experience, and expectations

  • Based in Doha
  • Bachelor’s degree or equivalent experience
  • Minimum 3 years B2B Travel industry (only) related business development experience specifically in Qatar
  • Strong communication, interpersonal and negotiation skills
  • Can work independently with minimal supervision as well as in a team
  • Be ambitious, motivated by results, and have a hunger to succeed
  • Be able to work under pressure and meet targets and deadlines in a fast paced ever changing environment
  • IT literacy (MS Office, Online booking systems)
  • Be familiar with travel agencies and their staff as well as trade distribution within the areas under management

Key skills and responsibilities

  • Drive business growth in the territories assigned
  • Cultivate strong business relationships with key decision makers in the agencies through regular visits
  • Proactively identify new opportunities and deliver solutions to customers as an effort to grow business and help company expand

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Business Development Manager – Qatar
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Business Development Manager – Bangalore
Bangalore, India
Sales
Full time (10AM to 7PM)

Our ideal candidate will have good knowledge of B2B Travel Business in Bangalore and the South India region. We are looking for someone who is highly motivated, organised, self disciplined and creative in identifying and developing new business opportunities along with maintaining a good business relationship with the existing ones.

Desired skills, experience, and expectations:

  • Minimum of a Bachelors Degree or equivalent Qualification.
  • Minimum of 2 years of experience of B2B Sales/ Business Development/ Account Management in Travel or
    Airline (Aviation) Industry.
  • Well acquainted with the travel business in Bangalore and South India region.
  • Strong communication, negotiation and interpersonal skills.
  • Team player who can also work independently with minimum supervision.
  • Flexible working hours and happy to travel for business.
  • Proficient using MS Office and other CRM tools.
  • Social Media (Linked In/ WhatsApp) and Internet Savvy.

Key tasks and responsibilities:

  • Promote Stuba to educate partners on the full use of our product and website.
  • Developing new leads and on boarding them.
  • Generate maximum business from new and existing clients.
  • Build good communication and relationship with the clients.
  • Represent the company at conferences exhibitions and events.
  • Make regular interaction with clients through visits, calls and meetings.
  • Prepare and analyse reports on business and sales activity.
  • Keep updates on business trends, key competitors, events and market analysis.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Business Development Manager – Bangalore
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Business Development Manager – Mumbai
Mumbai, India
Sales
Full time

The ideal candidate must be experienced in B2B Travel Sales and have knowledge of the Mumbai region and know the travel agents in Mumbai region. We are looking for someone who is highly motivated, organised and creative and welcomes the challenge of acquiring and developing new business by building key customer relationships, identifying new business opportunities and closing business deals.

Desired skills, experience, and expectations:

  • Min Bachelors Degree or Equivalent Qualification.
  • Min 2 years of experience of B2B Sales/ Business Development/ Account Management in Travel or Airline (Aviation) Industry.
  • Well acquainted with the Travel business in Mumbai region.
  • Strong Communication, Negotiation and Interpersonal skills.
  • Team Player who can also work Independently with minimum supervision.
  • Ok with flexible timing of work and field job.
  • Proficient using MS Office and other CRM tools.
  • Social Media (LinkedIn/ WhatsApp) and Internet Savvy.

Key tasks and responsibilities:

  • Promote the company in the market.
  • Developing new Leads and on boarding them.
  • Generate maximum business from new and existing clients.
  • Build good communication and relationship with the clients.
  • Represent the Company in Conference, Exhibition and Events.
  • Make regular interaction with Clients through visits, calls and meetings.
  • Prepare and analyse reports on Business and Sales activity.
  • Keep updates on Business Trends, Key Competitors, Events and Market Analysis.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Business Development Manager – Mumbai
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Business Development Manager – Europe (French & German Speaker)
Based in DACH/UK/France/BeNeLux
Sales
Flexible (Work timings are subject to change as per business deliverables and management’s decision)

The ideal candidate must be experienced in B2B Travel Sales and have knowledge of the European region. We are looking for someone who is highly motivated, organised and creative and welcomes the challenge of acquiring and developing new business by building key customer relationships, identifying new business opportunities and closing business deals.

Desired skills, experience, and expectations:

  • Minimum of 4 years working experience as a Sales Manager/Hunter or Business Development Manager.
  • Proven experience and a robust network of travel agents, tour operators and B2B companies seeking API for curated hotel rates. 
  • Demonstrated success in securing new business and fostering strong relationships within the travel industry. 

Key tasks and responsibilities

  • Promote Stuba to educate partners on the full use of our product and website.
  • Overseeing sales pipeline within your region, ensuring that new business acquisition and existing account development targets are met/exceeded.
  • Relationship building through proactive and regular interaction with travel agents: sales visits 3-4 times per week, regular follow up telephone calls, webinars, and email.
  • Build strong product expertise and provide training & ongoing support to partners as required.
  • Create an effective business development plan and strategy to drive growth for your dedicated region.
  • Ensure any promotional activity returns a positive ROI in terms of customer engagement and top line sales.
  • Actively engage with partners to fully understand their business needs, identify, and build new business opportunities.
  • Develop a strong business relationship with key decision makers and influencers to encourage them to partner with Stuba.
  • Negotiate incentive plans for new or existing key accounts with volume growth potential.
  • Represent Stuba at conferences and events.
  • Accurately report and analyse weekly/monthly/yearly sales data to our customers and disseminate the required data internally.
  • Be escalation point for partners from region on all sales related issues internally within Stuba and externally for the partner.
  • Provide feedback and advocacy on partner pain-points to internal teams.  Find solutions as required to ensure smooth running of all interactions.
  • Carry out ongoing analysis of key competitors, industry, and business trends.
  • Build effective communications and relationships with colleagues from other offices and departments.
  • Manage the administration of your expenses and reporting within a timely manner.
  • Support the Head of Sales and other sales team members with any projects or tasks as directed.
  • Be focused, proactive and have problem solving mindset to help partners and internal teams.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Business Development Manager – Europe (French & German Speaker)
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Key Account Manager – Americas
Pune, India
Sales
Full time

Desired skills, experience, and expectations

  • Master’s in marketing or similar discipline
  • Prior experience in handling Americas region and clients will be an advantage 
  • Minimum 2 years of experience of Account Management and understanding the function
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and customer satisfaction mindset
  • Intermediate in using MS-Office tools, CRM tools and internet savvy
  • Good knowledge of international market
  • Excellent in research and analysis

Key skills and responsibilities

  • Develop new relationships in an effort to grow business and help company expand
  • Actively engage with prospects or customers to fully understand their business needs and identify and build new business opportunities
  • Overseeing sales pipeline, ensuring that new business acquisition and existing account development targets are met/exceeded
  • Client relationship building through regular interaction, visits, meetings, webinars
  • Be escalation point for customers from region on all sales related issues internally within Stuba and externally for the customer
  • Carry out ongoing analysis of key competitors, industry and business trends, proactive analysis of trade press, sourcing development leads

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Key Account Manager – Americas
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Customer Service Market Manager 
Pune, India
Operations / Customer Service
Rotational Shifts

Desired skills, experience, and expectations

  • Ability to motivate self and others, with strong people leadership skills.
  • Operations, call centre, Customer Service, or relevant experience within a process driven environment with proven responsibility of multi-sites / projects required.
  • Ability to deliver, monitor and report on individual and team service KPI’s regularly and upon request. 
  • Where required to take corrective action and/or proactive measures to ensure KPI’s are delivered.
  • Ensure that all operational resources are optimised within budget by forecast capacity planning and have tactics in place for unplanned events.
  • Excellent phone manner and written communication with experience in Customer Care required.
  • Demonstrates confident and professional manner with the ability to manage conflict, negotiate and influence at all levels.
  • Excellent investigative and analytical skills with ability to find repeat patterns and reoccurring issues from data collected to drive Customer Services efficiencies.
  • Be customer service advocate across the business, able to both quantify issues and identify opportunities, overcoming challenges when finding solutions to drive operational efficiencies.
  • Proficient in MS Word and Excel with working knowledge of MS Outlook desired.
  • A problem solver with the ability to think on your feet, empowered to take decisive action when required to ensure that the customer is satisfied and the right, reasonable solution is provided timely.
  • Ability to work well in a busy pressurised environment.
  • Passion for providing excellent customer service, driving operational efficiencies and working within the travel industry.
  • Telecoms and email management experience advantageous.

Key skills and responsibilities

  • Manage, motivate and develop the Customer Support team ensuring excellent levels of customer service by;
  • Handling escalation issues and difficult situations in a calm and professional manner liaising with all parties involved.
  • Responsibility for escalated product, system or service problems from the team.
  • Supporting the team to exceed individual and team targets and KPI’s.
  • Hands on support during busy times and providing holiday and sickness cover across both teams.
  • Completing and keeping up to date the team work rota to ensure all office hours are covered.
  • Energising your team to achieve high levels of motivation on a daily basis.
  • Perform individual 1 to 1’s, probation period, absence, holiday, performance and all other day to day general staff management.
  • Ensure all members of the team are fully trained and competent in all aspects of their role.
  • Providing and monitoring new starter training, on-going training and coaching for the team.
  • Ensuring team members are confident in selling and upselling products to our customers.
  • Implementing and updating procedures and policies. 
  • Regular assessment and quality control of team’s performance including monitoring of emails and telephone calls and giving constructive feedback to assure their adherence with all regulations and expected standards of service.
  • Act as the point of contact for team members for various queries.
  • Build strong relationships with trade partners and 3rd party suppliers.
  • Proven experience managing performance improvements in all aspects of customer delivery through communications and support activity. 
  • Ensuring Duty Manager email inbox is always up to date. 
  • Ensure deadlines are met and standard of work is consistently high.
  • To be able to deal with difficult situations in a professional manner. 
  • Recommend potential products or services that best suit the customer’s needs.
  • Meet the objectives and performance measures within the company guidelines.
  • Pro-active planning and management of resources to meet demand cycles, managing monthly rotation and holidays.
  • Provide Out of Hours, Weekend and Bank Holiday cover on a rotation basis if necessary.
  • General office administration duties as per the needs and changes of the business such as Monthly payroll adjustments; new starter recruitment; new starter/leaver set up) 
  • Represent the company internally and externally in a positive and ‘lead by example’ way.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Customer Service Market Manager 
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Customer Support Executive
Pune
Operations
Full time

Desired skills, experience, and expectations

  • Graduate and above
  • 2 to 5 years relevant experience in Client Relationship Management
  • Excellent command over written and verbal English
  • Good understanding of MS-Office tools
  • Clarity of thoughts and words
  • Planning efficiently while avoiding analysis paralysis
  • Interactive and good at probing
  • Flexibility to work in rotational shifts
  • Make timely, practical, effective decisions
  • To take initiative without being asked
  • Experience in using any CRM system
  • Experience in travel, tourism, hospitality and bank would be a valuable add on

Key skills and responsibilities

  • Efficient dealing of support cases which are assigned for completion
  • To acknowledge and revert to participant questions, as well as question participants to obtain full understanding of the situation
  • Responsible for complex problem resolution
  • Maintain accurate documentation of all cases and CRM updated
  • Creating and improving procedures
  • Ability to remain focused, and on top of client and supplier follow ups
  • Take ownership and responsibility for customer issues
  • To prioritize assignments in hand and ability to multi-task even in critical situations
  • Is open to and responds flexibly to change
  • Willingness to roll up sleeves and foster cross-functional and cross business teamwork
  • Seeks and shares job-relevant learning, developmental experiences, and feedback to enhance performance

Everyone is welcome
Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Customer Support Executive
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