Who are we?

Stuba is a family of kind, innovative, and driven people, who work towards shared goals and values. For us, it’s all about work-life balance and ensuring we have a happy team.

There is always a sense that we are working towards a grand vision, and I proudly see us making strides towards that and turning it into reality. I love that I am encouraged to try new things and be innovative; and if it doesn’t work out, I am supported to learn from failures, dust myself off and try again. My opinion matters and so does everyone’s.

Vishal Hongekar
IT Project Manager

It’s fun being around with fantastic and talented people. New challenges keep the mind on its toes; travelling for meetings with wonderful people energizes the body and soul. The work environment is very collaborative across different departments with a common goal of customer first. An open-door policy helps quick decision making which I believe is one of the main ingredients of a successful business.

Yusuf Diwan
Head of Sales Middle East & Asia

The range of work I do ensures that no day is like any other and is always changing and evolving. We work towards a clear vision and the management trusts my decisions and supports me in my daily work.

Chirag Runwal
Commercial Manager

The thing I love about working for Stuba is working with our customers all around the world and understanding more about what makes them and their businesses tick. It is very satisfying to help them get the most out of our product and see their businesses grow as a result.

Michael Wiles
Client API Manager

The best part about my job is the work culture we have here! It’s an amazing feeling to work with such a wonderful team – for me this is my extended family!

Divya Kulchandra
Sr. Customer Service Manager

I love working with professionals that I can learn from and who push me to take on new and challenging opportunities that I thought were way beyond my abilities.

Jasmin Basilio
Management Accountant

Meet our very own Stuba Stars!

Some of our staff have worked with us for nearly 30 years, and nearly 40% of our team have been with us for over 5 years, something we are very proud of.
Ruchir Bang

Ruchir Bang

CEO
Matt Stuart

Matt Stuart

Chief Commercial Officer
Anuj Bang

Anuj Bang

Chief Information Officer
Amanda Peers

Amanda Peers

Operations Director
Rachael Stuart

Rachael Stuart

Finance Director
Malcolm Lindop

Malcolm Lindop

Sourcing Director
Sarah Clayton-Turner

Sarah Clayton-Turner

Head of Marketing
Angela Muir

Angela Muir

Head of Sales – UK & Ireland
Rebecca Day

Rebecca Day

Head of Sales – APAC
Yusuf Diwan

Yusuf Diwan

Head of Sales – Middle East & India
Mayur Patil

Mayur Patil

Head of Sales – Europe & Americas
Sanket Lalka

Sanket Lalka

Head of Key Accounts – Europe & Americas
Chirag Runwal

Chirag Runwal

Commercial Manager
Rohan Deshmukh

Rohan Deshmukh

Product Contracting Manager
Michael Wiles

Michael Wiles

Client API Manager
Prachi Desai

Prachi Desai

HR Manager
Fabrizia Buccilli

Fabrizia Buccilli

Sr. Customer Service Manager
Divya Kulchandra

Divya Kulchandra

Sr. Customer Service Manager
Sarika Arya

Sarika Arya

Operations Manager
Ankita Biyani

Ankita Biyani

Finance Manager
Ajit Kelkar

Ajit Kelkar

AR & AP Manager
Vishal Hongekar

Vishal Hongekar

Head of IT
Rahul Takawale

Rahul Takawale

Sr. IT Support Manager
Sunil Hongekar

Sunil Hongekar

Tech Lead
Manoj Jadhav

Manoj Jadhav

Tech Architect
Ravindra Rashinkar

Ravindra Rashinkar

Tech Lead
Dhananjay Ingavale

Dhananjay Ingavale

Tech Lead
Madhura Chitnis

Madhura Chitnis

QA Lead

Become a Stuba Star

Our family culture is important to us. If you think you can help us continue our success and would love to join the Stuba family, we’d love to hear from you.
Business Development Managers – UAE x 2
UAE
Sales
Full-time

With our ambitious growth plans we are seeking two enthusiastic and experienced sales/business development professionals to drive our sales growth. The roles will include onboarding new clients, maintaining relationships with a large database of travel agents/tour operators, identifying business opportunities, negotiating and closing business deals, and maintaining client relationships. To be successful in this role, the applicant requires excellent sales and communications skills, effective relationship building talent, good telephonic manners and a proven track record of exceeding monthly targets with experience in sales, new customer acquisitions and/or business development. Past or current experience working with a B2B travel company, hotel, hospitality is essential. The role calls for a consultative rather than hardcore sales mindset. Willingness to travel within the region is a must.

Desired skills, experience, and expectations

  • Graduate and above.
  • 2-4 years previous experience in field sales in UAE. UAE or GCC Driving licence will be an added advantage
  • Make timely, practical, effective decisions and take initiative without being asked.
  • Experience in B2B travel, tourism, hospitality. hotel industry or service industry Only
  • Good understanding of MS-Office tools.

Key skills and responsibilities

  • Identifying new potential clients and on boarding them.
  • Proactively visit, call, and follow up with clients.
  • Actively engage with prospects or customers to fully understand their business needs and identify and build new business opportunities, developing a strong business relationship with key decision makers and influencers.
  • Create and maintain a sales pipeline of qualified opportunities within the designated market or portfolio of accounts.
  • Update all account activities and new leads on CRM systems.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for Business Development Managers – UAE x 2
BASIC DETAILS

YOUR ADDRESS

RESUME
Customer Support Executive
Pune
Operations
Full time

Desired skills, experience, and expectations

  • Graduate and above
  • 2 to 5 years relevant experience in Client Relationship Management
  • Excellent command over written and verbal English
  • Good understanding of MS-Office tools
  • Clarity of thoughts and words
  • Planning efficiently while avoiding analysis paralysis
  • Interactive and good at probing
  • Flexibility to work in rotational shifts
  • Make timely, practical, effective decisions
  • To take initiative without being asked
  • Experience in using any CRM system
  • Experience in travel, tourism, hospitality and bank would be a valuable add on

Key skills and responsibilities

  • Efficient dealing of support cases which are assigned for completion
  • To acknowledge and revert to participant questions, as well as question participants to obtain full understanding of the situation
  • Responsible for complex problem resolution
  • Maintain accurate documentation of all cases and CRM updated
  • Creating and improving procedures
  • Ability to remain focused, and on top of client and supplier follow ups
  • Take ownership and responsibility for customer issues
  • To prioritize assignments in hand and ability to multi-task even in critical situations
  • Is open to and responds flexibly to change
  • Willingness to roll up sleeves and foster cross-functional and cross business teamwork
  • Seeks and shares job-relevant learning, developmental experiences, and feedback to enhance performance

Everyone is welcome
Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Kindly note: This role is only open to residents of Pune and not for relocations.

Apply for Customer Support Executive
BASIC DETAILS

YOUR ADDRESS

RESUME